
01-20-2006, 05:10 PM
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Moderator Captains Club Member
190 Bay Owner
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Join Date: Nov 2004
Location: FL
Posts: 1,350
Thanks: 106
Thanked 251 Times in 165 Posts
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Maybe we should really classify it as a "Service Action" since...
Warranty = Defect in Materials or Workmanship (this no matter if it is a Car, Boat, or TV) but not necessarily related to a design flaw.
Recall = Safety related item that has notices sent to all effected owners.
Service Action = Repairs or modifications paid for by either the Factory or the Dealership in the interest of Customer Satisfaction / Retention . In other words, the customer does not pay for the repair Not to be confused though with an actual "Warranty Claim" from a actual part failure... The fish box was not "broken" they just did not drain.
How does that sound?
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Dave the ComPutershark Boat Name "Sarcosuchus" 190 Bay equipped for Flats & Jungle Warfare
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