I am in the process of buying a 2005 150CC with 5 hours on it. It is being advertised for sale by a non-triumph dealer. Apparently the former owner thought the boat was too small for his needs, so he traded it in for a different boat. After deliberating with the non-dealer, I made the decision to purchase, but before I made the final payment, I called Triumph direct. Here's what I found.

I explained to Bryant in Customer service my purchasing the boat. I gave him the HID# and asked if the warranty was transferable. Thay had no record of the original sale of the boat. So, I guess he called the Triumph dealer that sold the boat to Mr. X. Then Triumph called Mr. X, and Mr. X told them he traded it in for a different boat. He originally purchased the boat new in April 2005 and traded it in in July of 2005.
Bryant tells me that the warranty is null and void because he did not sell the boat directly to me, or trade it in at a Triumph dealer. I explained that the title is still in Mr. X's name, and therefore legally the sale is going to be from him to me. Apparently that is not good enough. So, Bryant gives me to his superior, who goes on to tell me that "that is our policy".
However, if I can get a NOTARIZED Bill of Sale from Mr. X, then the superior will make an exception, and transfer the warranty.
I checked the brochures, I checked their website, and I see no where, where this is listed. All it says on everything is "Limited Lifetime TRANSFERRABLE Warranty".

My whole point to this matter is: If you are in the market for another boat, either make sure you are buying it directly from the origianl purchaser or from a Triumph dealer. Otherwise, you will be SOL if you need warranty work.
It absolutely makes no sense to me, but it is their policy....and a very unfair one at that in my eyes. This boat is like brand-new, less than 5 hours of use, and it means nothing to them. I may think this out, and forget about Triumph all together. I don't know if I want to be part of their "family".

I currently own a 1981 34 Silverton, and when I bought it in March of 2002, I called Silverton, and the first thing they did was send me a brand-new water heater via overnight Fed Ex, because there was a recall in 1984 on theirs, and they had no record of mine ever being replaced. They even sent a voucher good for $100.00 toward the installation of the water heater. And, until this day, if I call Silverton with a problem, they handle it like I just purchased their 50' convertible for a million bucks....thats my idea of customer service.

Al Baris
M/V Lucky Find II
Sodus Bay, NY