[jergofish]

I tried calling Triumph this morning, asked for Brian and ran into a very short spoken operator. I was informed that the manufacture dates of boats is confidential and that if I had any questions I was to call my dealer and NOT to call Triumph.

Obviously some people at the factory need some sensitivity training, not to mention lessons in salesmanship.

Surprised that the phone selection only had the company directory and operator. Nothing for customer relations or questions about Triumph boats. If the person I spoke to is the regular operator, they've lost some sales because of their poor phone stratagy.