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Warranty issues and where do we go from here?

We have received confirmation from a few members this week that the new Triumph Boats company has decided not to honor limited lifetime warranties for boats manufactured by the former Genmar company based in Durham, NC. We have been asking for an official response from Triumph on this issue for a few months now, with no response beyond the previous update from George Blaisdell, who is no longer with Triumph. There seems to be enough responses from Triumph to owners directly now to confirm that this is the policy for the new company. No warranty available for any boats purchased before the new boats that are currently being sold under the Larson Boats umbrella. So no warranty or warranty transfers for any boats sold under the old Triumph company owned by Genmar.

Obviously there are always different ways to look at things like this. Trying to look at it from the Larson perspective, they are a new company, with a new manufacturing plant and all new personnel. It is... [Read More]

Most users ever online was 263, 09-27-2007 at 11:56 PM.

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